If you notice any error / fault in the itinerary, or if something on the tour is not to your liking, please tell the Driver / Guide right away, or, if the answer is unsatisfactory, immediately call our customer support line +351 968701497 or email us to info@findlisbon.com and lodge your complaint or make a suggestion .
They shall only be considered the complaints and claims which have been submitted in writing by the complainant to Find Lisbon within 5 days after completion of the service.
-All the Pick-ups and Drop-offs are in Lisbon Region Area. For the Pick-ups outside of Lisbon Area, please call our services.
-Guide inside monuments are not included in all our tours unless specified in the product description.
1 Day Prior to Departure Date Non-refundable
2 Days Prior to Departure Date 70% of payment is refunded
3 Days or more Prior to Departure Date 100% of payment is refunded
-All the Pick-ups and Drop-offs are in Lisbon Region Area. For the Pick-ups outside of Lisbon Area, please call our services.
-Guide inside monuments are not included in all our tours unless specified in the product description.
-No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.